HOW CAN WE HELP?
Find answers to all your questions about our draws, account, and prizes.
Competitions
Entering, rules, and draws.
My Account
Registration, profile, and security.
Payments
Billing, Stripe, and refunds.
Support
Contacting the team.
Frequently Asked Questions
How do I enter a competition?
To enter, simply select your competition, choose your tickets, and complete the checkout process using our secure payment gateway.
How are the winners chosen?
Winners are chosen using a verifiable random number generator during a live-streamed draw. This ensures 100% transparency and fairness for all participants.
How many tickets can I buy?
Each competition has a set maximum number of tickets per person to ensure a fair playing field. You can see this limit on the competition's detail page.
How do I receive my prize?
If you're a lucky winner, we'll contact you via the phone and email address registered on your account within 24 hours of the draw.
Is BestGiveaways licensed?
Yes, we are a fully licensed and registered prize competition promoter in the UK. We operate in accordance with all relevant gambling laws and regulations.
What happens if a draw doesn't sell out?
Even if a competition doesn't sell out, the draw will still take place on the scheduled date and time. We never extend our draw dates!